CrafterCrewHow to order
From photo to framed, in six steps.
The easy way: message us, see the artwork first, pay the rest when you love it.
Tell us the details on LINE
Message us at LINE @craftercrew with the photo you'd like turned into art (large files can go to our email). Let us know the size (A5 / A4 / A3 / 8×8 / 10×10), whether you'd like a paper mount, the number of people, any caption text, gift wrapping, and the date you need it. If the photo is too small, we'll let you know in chat.
We start right away
Place a deposit from 200 THB (deducted from the total) and we begin as soon as we have everything — composing the scene and refining the details in Procreate and Photoshop. Tip: candid photos where no one looks at the camera make especially charming artwork. Can't find one? We'll make it beautiful anyway.
Review your draft within 24–36 hours
We send the artwork for your approval before printing, with up to 2 rounds of revisions — usually the caption text, like "Tokyo | 2022". Fonts to choose from. If the queue is light, you may see your draft the very next day.
Pay the rest only when you're happy
Once you approve the artwork, we send the balance after your deposit, then print and frame in order of approval (no queue-jumping). If we don't hear back within 2 days of sending the draft, we'll go ahead and print and ship to the address you provided.
Delivered to your door
Carefully bubble-wrapped and shipped free via EMS Thailand Post. In Bangkok and nearby? We can send by Lineman or Grab — just share your location for a delivery quote (we ship from Phetkasem 68, Bang Khae).
Damage guarantee
Please take a video while unboxing. If anything arrives damaged, send us the unboxing video and we'll make and ship a new one — it must be a video, please.
Before you order
A word about faces.
Our work is watercolour-style illustration, not photorealistic portraiture. We focus on the mood and the moment, and we get faces as close to your photo as we can — but we can't promise a 100% likeness. These three things are what usually get in the way.
A photo where the face isn't clear
Tiny faces, blur, dark or badly lit shots, group photos with soft faces: if we can't see what you really look like, we can't paint it faithfully. Send the sharpest, clearest face photo you have and the result will be at its best.
Changing the expression or angle
Turning a straight face into a smile, or a profile into a front view, isn't possible without a reference photo — we'd be guessing at your smile and features. With a reference we can do it, though still without a 100% likeness guarantee.
Adding make-up
If the original photo is bare-faced and you'd like make-up added, we can try, but likeness isn't guaranteed. The best route: send us a photo where the make-up is already done.
Have a look at the portfolio first — you'll see exactly how faces come out in our watercolour style. See the portfolio
A few honest answers.
What kind of artwork is it?
Every piece is digital art — refined with care in Procreate and Photoshop. There's no paper original, which means your file lives forever: reprint or resize it anytime.
How long does it take?
You'll see a draft within 24–36 hours. Please allow at least ~4 days in total for production, as queues sometimes overlap. In a real hurry? Tell us — we'll do our best!
How many revisions?
Up to 2 rounds. Most revisions are to the caption text, like "Tokyo | 2022" — with fonts to choose from.
Is there a deposit?
Yes — a deposit from 200 THB starts the work, deducted from your total. Larger or multi-piece orders agree the deposit up front. The balance is due only after you've seen the draft and are happy with it.
Ready when you are.
Message us on LINE with the photo you love — we reply as fast as humanly possible.